How can I reach your customer service team?
It’s easy to reach us! Just call our customer service help line at (855) 210-2944. Our efficient and helpful customer service reps are here to assist you!
And how do I cancel my membership?
To cancel your membership, you may do so at any time by contacting our Customer Service Representatives at (855) 210-2944. We are available to assist you everyday at the following times:
Monday-Friday: 9 AM - 9 PM EST
Saturday: 9 AM - 6 PM EST
Sunday: 1 PM - 6 PM EST
Please have your membership information (Member ID, first & last name, and address used to sign up) ready when calling to ensure a smooth experience. After cancelling your membership there will be no future charges.
You may only terminate/cancel your membership by calling a Customer Service representative. Customers who are California residents, and where otherwise required by law, will have other options for cancelling which are detailed in the customer portal, and can be accessed by signing in to your customer account. Upon cancellation of your membership, we are not able to offer any refunds or prorated refunds.
I canceled my membership by mistake. What do I do now?
You can reactivate it no problem! All you’ll need to do is call our customer service center at (855) 210-2944. We can reinstate your membership in a matter of minutes!
Is ChkScr.com safe?
Yes, ChkScr.com is extremely safe and secure. We are very aware that the information you type into our site is very sensitive. That is why we are 100% dedicated to using the best security to protect your information. We only use the most up-to-date 128-bit SSL (Secure Sockets Layer) technology, which is the best of the best in online security.
Now that I’ve signed up with ChkScr.com, how do to I get started?
Getting started is the easiest part! When you sign up for ChkScr.com, you’ll be automatically directed to our members-only web portal. From there, you can use the dashboard to navigate between your member benefits. Keep an eye out for your welcome email. It will contain your login credentials and lots of other information about your membership.
I haven’t received my welcome email. What do I do?
You should receive your welcome email within 24 hours of signing up. If you don’t see the welcome email in your inbox, check your spam/junk folder. It might be there. You’ll also need to add email@example.com to your list of trusted email addresses. And if you still haven’t received your welcome email, then please contact us at (855) 210-2944 so we can help you with this right away.